Do you offer financing?

Yes! We offer financing options through Affirm. When you choose Affirm at checkout you can signup and apply for financing. Affirm is an easy way to break up your Murf purchase into monthly payments. They offer terms of 6, 12, and 36 months with varying APR.

How Do Electric Bikes Work?

E-bikes run on an electric motor that draws power from the lithium ion battery pack. Most electric bikes can be propelled forward by manually pedaling, using the throttle in addition to pedaling, or using just the throttle. Each Murf Electric Bike has all three modes built in.

Are electric BIkes Safe to Operate?

At their core, electric bikes operate like regular bicycles, and can reach similar speeds. Just like a non-electric bicycle, there are brakes that allow you to slow down and stop. Please follow all normal safety precautions that would follow with a normal bicycle. Always adhere to the rules of the road.

What's the difference between throttle control vs. pedal assist?

The pedal-assist mode works in tandem with the electric motor to give you a little boost. Imagine someone who starts pushing you on a regular bicycle only when you start pedaling.

The throttle only mode works like the throttle on a moped or motorcycle. You can hum along or quickly pick up speed using only the electric engine.

How fast do Murf electric bikes go?

The Alpha Murf can reach a top speed of 28 mph in Class 3 mode.


The Fat Murf, Fat Murf Step-Thru, Higgs and Higgs Step-Thru can reach speeds of 25 mph in Class 3 mode.

 
The Alpha Cargo, Higgs Cargo and Izzy Step-Thru can reach speeds of 20 mph and function as Class 2 e-bikes.


If you pedal in addition to using the throttle you'll likely go faster.

How far can i travel on a single charge?

You can expect to travel 30-50+ miles on a single charge. If you're lighter you'll likely get closer to the high end of the range. We've tested our bikes many times to give you an accurate real world range. Most of our riders get between 40-45 miles per charge.

Do I need a license or insurance?

A license and insurance is not needed in California. Make sure to always check your local/state laws for the most up to date information.

What does class 2 and class 3 mean?

Class 2 bikes can reach a top speed of 20mph using thumb throttle and/or pedal assist. Class 3 capable bikes can reach a top speed of 25mph or 28mph (depending on model) with pedal assist only.

What legal class is my murf electric bike?

The Izzy Step-Thru model is a Class 2 e-bike. A helmet is recommended.

The Alpha Cargo & Higgs Cargo models are Class 2 e-bikes. A helmet is recommended.

The Alpha, Fat Murf, Fat Murf Step-Thru, Higgs and Higgs Step-Thru models are Class 2 and Class 3 capable. A helmet is required.

How do i change between Class 2 and Class 3 mode?

If you have a Class 3 capable bike (Alpha, Fat Murf, Fat Murf ST, Higgs, Higgs ST) you will have the ability to change between Class 2 and Class 3 mode. Class 2 mode will be throttle and pedal assist up to 20mph and Class 3 mode will be pedal assist only up to top speed.

Class 2 to Class 3 Instructions: C900 Display Screen & C300 Display Screen

where can i buy a murf electric bike?

We currently sell bikes online at murfelectricbikes.com and from our retail locations in San Clemente, California and Bend, Oregon.

You can also use our Retail Locator to find a store near you.

Am i able to test ride a murf bike?

Sure! Cruise by our new retail shop in San Clemente, California or Bend, Oregon if you would like to test one out.

Some of our Retail partners offer test rides as well.

 

How many volts do I need?

At murf we think you should get the best speed and range. Thats why every Murf now comes standard with a 52V battery. This will give you plenty of hill climbing power and get you where you need to go in a hurry.

how long does it take to charge the battery?

5-6 hours from empty.

how long until a battery needs to be replaced?

With proper care, the batteries can last approximately 700-1000 full cycles. As with other lithium-ion batteries (your phone or laptop computer), they hold less charge over time. Just think of the electric bike battery like a car battery. Different chemistry same concept. As an example, if you rode your Murf an average of three times a week you can expect to get roughly 5 years out of it.

Is the battery easily removable?

Yep! You can remove the battery with a simple turn of your key.

can i charge the battery through a normal wall outlet?

Yep, the included charger plugs in to any normal wall outlet.

Do murf electric bikes come with a warranty?

We are proud to offer the original owner a 2 year warranty with each Murf e-bike. This covers both bike and battery from any manufacturing defects. We are always happy to answer any questions and work with you to resolve any issues that pop up.

We take care of everything in house. If you ever have an issue just bring it by the shop and we'll handle it.

Should i buy a murf

Duh! No really, our goal is to introduce as many people to electric bikes as possible. We understand that means it won't always be a Murf. We recommend comparing a few different brands. Make sure to check what the voltage of the battery is, the capacity of the battery in amp hours, the type of brakes used, and the warranty offered. Good luck in your search!