Shipping policy

  1. $99 Flat E-Bike Shipping (in Continental US):
    • $99 Flat Shipping for E-Bikes in the Continental US
  2. $300 Flat E-Bike Shipping to Hawaii:
    • $300 Flat Shipping for E-Bikes in the Continental US
  3. Shipping Charges for Additional Bikes:
    • Each E-bike on the order will incur a $99 shipping fee within the Continental US.
    • Each E-bike on order to Hawaii will incur a $300 shipping fee.
  4. Shipping Charges for Accessories:
    • Accessories are subject to shipping charges, which will be calculated at checkout.
    • Shipping costs for accessories are determined by the weight and dimensions of the package, as well as the destination.
  5. Signature Requirement:
    • For security purposes and to ensure safe delivery, all orders require a signature upon receipt.
    • Customers must be available to sign for the delivery at the provided shipping address.
    • UPS is our preferred shipping carrier for reliable and secure delivery.
  6. Delivery Times:
    • Delivery times may vary depending on the destination and shipping method selected at checkout.
    • Customers will receive a tracking number via email once their order has been shipped, allowing them to monitor the progress of their delivery.
  7. International Shipping:
    • At this time, we only offer shipping within the continental United States and Hawaii. We do not offer international shipping.
  8. Shipping Restrictions:
    • We are unable to ship to P.O. boxes or APO/FPO addresses.
    • Deliveries cannot be made to addresses that are inaccessible to FedEx delivery vehicles.

For any further inquiries regarding shipping or delivery, please contact our customer service team at 949-218-5920 or info@murfelectricbikes.com.