Shipping policy
-
$99 Flat E-Bike Shipping (in Continental US):
- $99 Flat Shipping for E-Bikes in the Continental US
-
$300 Flat E-Bike Shipping to Hawaii:
- $300 Flat Shipping for E-Bikes in the Continental US
-
Shipping Charges for Additional Bikes:
- Each E-bike on the order will incur a $99 shipping fee within the Continental US.
- Each E-bike on order to Hawaii will incur a $300 shipping fee.
- Each E-bike on the order will incur a $99 shipping fee within the Continental US.
-
Shipping Charges for Accessories:
- Accessories are subject to shipping charges, which will be calculated at checkout.
- Shipping costs for accessories are determined by the weight and dimensions of the package, as well as the destination.
-
Signature Requirement:
- For security purposes and to ensure safe delivery, all orders require a signature upon receipt.
- Customers must be available to sign for the delivery at the provided shipping address.
- UPS is our preferred shipping carrier for reliable and secure delivery.
-
Delivery Times:
- Delivery times may vary depending on the destination and shipping method selected at checkout.
- Customers will receive a tracking number via email once their order has been shipped, allowing them to monitor the progress of their delivery.
-
International Shipping:
- At this time, we only offer shipping within the continental United States and Hawaii. We do not offer international shipping.
-
Shipping Restrictions:
- We are unable to ship to P.O. boxes or APO/FPO addresses.
- Deliveries cannot be made to addresses that are inaccessible to FedEx delivery vehicles.
For any further inquiries regarding shipping or delivery, please contact our customer service team at 949-218-5920 or info@murfelectricbikes.com.