Battery Care Guide
Get the most out of your Murf by keeping your battery in top shape. Follow these care tips to extend its life and performance.
If you are ever having issues with your battery, please reach out to Customer Support.
Best Practices
Use the Official Murf Charger
Always charge with the included Murf charger for safety and performance. Not doing so puts yourself at risk.
Let It Cool Before Charging
Wait at least 30 minutes after riding to charge a warm battery.
Store at 40%–60% Charge
Ideal for long-term battery health. Avoid storing fully charged or fully drained.
Keep It Cool & Dry
Store between 60°F–75°F in a well-ventilated area. Do NOT use if the battery becomes excessively hot.
Top Off Every 2–3 Months
Even during storage, recharge periodically to maintain health and balance.
Things To Avoid
Do not leave the Battery at 0% or 100% for 30+ Days
Can shorten lifespan due to cell stress.
Charging in Extreme Temperatures
Don’t charge in freezing or excessively hot environments.
Storing in Direct Sunlight
Avoid overheating by keeping the battery out of the sun or near heat sources.
Water & Moisture
Avoid submerging the battery or riding through deep water. Keep battery away from water, sand, and salt exposure
Leaving on the Charger Indefinitely
Never leave the battery charging unattended or overnight. Once fully charged, unplug the battery.
Safety Warning
Do NOT disassemble or attempt to repair the battery.
Doing so may cause fire, injury, or death.
Murf e-bike batteries are high-capacity lithium-ion systems and must be handled with care. Only use Murf-approved batteries and chargers. Do not modify, open, damage, or expose the battery to extreme heat, water, or flame.
Charge the battery in a dry, well-ventilated area using a wall outlet, and do not charge unattended. If the battery shows signs of damage, overheating, swelling, or unusual odor, stop using it immediately and contact Murf Support.
Murf is not responsible for damage or injury caused by misuse, unauthorized components, or failure to follow recommended safety guidelines.
Contact Us
Weekdays: 10AM to 4PM (PT)
Weekends: 10AM to 4PM (PT)
info@murfelectricbikes.com
Murf HQ
Monday & Tuesday: Closed
Wednesday - Saturday: 10am - 5pm
Sunday: 10am - 4pm