Contact us

Customer Support

Murf Cares

Call: 949-218-5920
Email: info@murfelectricbikes.com

1226 Puerta Del Sol
San Clemente, CA

Sales, Service, Test Rides

We're Here To Help

At Murf, our mission is to keep you riding longer than any other e-bike brand. From your first purchase to ongoing service, our expert support team is here to provide fast, reliable assistance every step of the way. Whether you need answers, advice, or maintenance help, we’ve got you covered. Spend less time waiting and more time riding.

Parts, Ready When You Need Them
Replacement parts are fully stocked at our U.S. headquarters, so you’re not waiting on overseas shipping to get back on the road.

In-House Service Experts
Our bikes are supported by a dedicated, in-house service team that knows Murf inside and out and is ready to help with troubleshooting or repairs.

2-Year Warranty, Real Coverage
Every Murf comes backed by a 2-year warranty designed for real-world riding, giving you peace of mind long after your first ride.

Support You Can Count On
When questions come up, our team is here. Fast responses, clear answers, and real people who care about keeping you riding.