Terms & Conditions

By purchasing a Murf Electric Bike you're agreeing to the Terms & Conditions set forth below. 

Two Year Limited Warranty Bicycle Components: MURF Electric Bikes ("MURF") warrants that all new Murf Electric Bikes ("Bikes") and components therein are warranted to the original retail purchaser ("Purchaser") against manufacturing defects in materials. Warranty does not extend to any damage resulting in water related damage or any damage resulting from Purchaser exceeding the weight limit of 250 lbs. The weight limit includes both rider and any gear. Warranty does not extend to any wear and tear. 

Two Year Limited Warranty Battery Components: Murf warrants to the original purchaser that the battery is free of defects in material and workmanship for a period of two (2) years from the date of original retail purchase.  Warranty does not extend to any damage resulting in water related damage or any damage resulting from Purchaser exceeding the weight limit of 250 lbs. The weight limit includes both rider and any gear. Warranty does not extend to any wear and tear, including depleting battery capacity. The defective product will be replaced or repaired if met under certain pre-conditions. The original receipt of purchase is required to establish proof of purchase and warranty date and must be provided to MURF for all warranty claims. Shipping costs are an additional charge. The original battery sale receipt must be maintained for any further claims. All replacement batteries will be warranted for the balance of the original warranty period. Replacement will be honored only by MURF. You are responsible for paying the following costs associated with the replacement; labor for removal or installation; applicable taxes; and any shipping or transportation costs incurred in returning the battery to MURF for evaluation. 

Indemnification: Purchaser hereby releases, Indemnifies and holds harmless MURF and its parent companies, successors, assignees and their respective officers, directors, agents and employees, from and against all claims arising from or related to use by Purchaser or any third party. Purchaser covenants that , at its own expense and at the request of MURF, it will investigate and resolve every such claim made and defend every suit, action or proceeding that may be brought against MURF based on any such claim, including, but not limited to, any suit, action or proceeding brought based on contract, tort or product liability claims. Purchaser agrees to pay all costs, damages, expenses (including attorney's fees), and judgements that MURF may sustain be reason of any such claim, suit, action or proceeding. MURF shall, within a reasonable period of time, give Purchaser written notice of any such claim, counterclaim, suit, action or proceeding.

Purchaser agrees that this purchase agreement includes all of the terms, conditions and warranties as set forth above and that this Agreement cancels and supersedes any prior agreement and as of the date hereof, comprises the complete and exclusive statement of the terms of the Agreement relating to the subject matters covered hereby. The Purchaser by his/her execution of this Agreement acknowledges that he/she has read its terms, conditions, and warranties hereof. NO RETURNS, REFUNDS, OR EXCHANGES ARE PERMISSIBLE EXCEPT AS NOTED ABOVE.

Age Requirements

• If purchasing a Murf Electric Bike that is class 3, you affirm that the bike will only be operated by users 16 years of age or older.