SERVICE AT MURF HQ
An appointment is REQUIRED for service on your Murf Electric Bike. You can drop off your
Murf at any time during our normal business hours on your selected
appointment date ONLY.
Once your Murf is dropped off at your appointment time, you can expect it to be completed within 2-10 days, depending on the type & severity of the service needed.
No quotes will be given at the time of dropoff. Quotes will only be given
if requested and after a service technician inspects the bike. The bike will also need to be inspected to determine if an issue falls under
warranty or not.
We only service Murf Electric Bikes. Service and part replacement not permitted for any other brand of ebikes.
Service Menu
Inspections
Safety Check
Bolt Check, Brake Sensor, Tire Pressure, Alignment, Wheel Tru, Wear Life Estimate
$50.00
*Free for bikes currently covered by 2 year warranty
*Express Flat Repair: No appointment needed
Electrical Diagnostic
Plugs, Fuse, Brake Sensors, Error Code, Etc…
$50.00
Electrical Diagnostic + Battery
Battery Test, Plugs, Fuse, Brake Sensors, Error Code, Etc…
$75.00
*Free for under 2 year warranty customers
Custom Tailored Quote
Custom
$50.00
*Free for under 2 year warranty customers
Service Package Quotes
Packages + Extra
FREE
Crash Inspection
$75.00
MECHANICAL PACKAGES
Brake Service Packages One Set
TIER ONE
P20.11 + TR-52
$160.00
TIER TWO
P20.11 + TR-52 + Bleed
$210.00
*Cost for parts will increase for the TR-54 and Q13RS (+ ~18 a side)
Drivetrain Package 7 SP
TIER ONE
Cable + Housing
$95.00
TIER TWO
Cable, Housing, Freewheel Chain
$200.00
TIER THREE
Cable, Housing, Freewheel, Chain, Derailleur, BB, CRANKS
$430.00
Drivetrain Package 1 SP
TIER ONE
Freewheel + Chain
$135.00
TIER TWO
Freewheel, Chain, Cranks, BB
$300.00
Tire Services: One Set
TIER FLAT
TUBE
$77.00
TIER TANUS
TUBE + TANUS
$163.00
TIER ONE
TUBE + TIRE + Disposal
20x4.0 : $190.00
26x4.0 : $210.00
26x2.1 : $145.00
TIER TWO
Tube, Tire, Disposal, Tanus
20x4.0 : $270.00
26x4.0 : $290.00
26x2.1 : $225.00
*Tubes will now be a mandatory replacement with tires
*Express: No appointment needed
ELECTRICAL PACKAGES
TIER ONE
Pin Check, Voltages, New Fuses, Brake Sensors, Male battery Plugs
$115.00
TIER TWO
Pin Check, Voltages, New Fuses, Brake Sensors, Male battery Plugs, Battery Inspection
$175.00
TIER THREE
Pin Check, Voltages, New Fuses, Brake Sensors, Male battery Plugs, Battery Inspection, Motor Grease
$225.00
BATTERY SERVICE PACKAGES
BATTERY DIAGNOSTIC
Fuse Check, Voltage Check, Load Test.
$65.00
BATTERY SERVICE
TBD BASED ON SERVICE
$165.00 + PARTS
ITEMIZED PACKAGES
Headset Service
(parts if needed)
Service: $95.00
Parts: $20.00
Parts Instal
Chain Guard, Handlebars, Stems, Grips, Screen, Seat, Seatpost, Accessories.
Service: $25.00